Change Your Password

Change your own sign-in password from account settings.

Permissions#

• Any signed-in organization admin, editor, or volunteer can change their own password.
• You need the current password unless a temporary-password flow has already required you to set a new one.

Change the Password#

1. Open Settings.
2. Select Password.
3. Enter Current password.
4. Enter New password. It must be at least 8 characters.
5. Enter the same value in Confirm new password.
6. Select Change password.

Expected Outcome#

The form clears and Password changed. appears. If the account was marked to change a temporary password, that requirement is cleared.

Troubleshooting and Important Notes#

• New passwords do not match: Re-enter New password and Confirm new password exactly the same way.
• Current password is incorrect: Verify the current account password and try again.
• A password shorter than 8 characters is rejected.
• Changing the password does not change the sign-in email.
• If a super admin reset the account, use the temporary password as Current password and choose a new password that only the account owner knows.