Change one event occurrence, move it to Cancelled, or return a cancelled event to the active schedule.
Permissions#
- Organization admins can manage events in any active program.
- Editors can manage events only in programs they edit.
- Volunteers can open accessible event details but cannot edit, cancel, or restore events.
Prerequisites#
- The event must belong to your organization and be accessible to you.
- Editing dates or times requires an organization Timezone.
- Moving an event to another program requires edit access to both its current program and its new program.
Edit an Event#
- Open Schedule.
- Find the event under Upcoming, Past, or Cancelled. Use Search events or Program if needed.
- Open the event's more-actions menu and select Edit occurrence, or open the event and choose Event actions, then Edit occurrence.
- Update Event name, Program, Start date, Start time, End date, End time, Location, or Description.
- Select Save event.
The complete end date and time must be after the complete start date and time. The entered dates and times are interpreted in the organization's timezone.
For a recurring event, the form states: This edits only this occurrence. Other dates in the recurring series will not change. The same one-occurrence rule applies when changing its program.
Cancel an Event#
- Open the event's more-actions menu and select Cancel event, or open the event and choose Event actions, then Cancel event.
- Review the Cancel event? confirmation.
- Select Cancel event.
Cancellation is a soft action. The event moves to Cancelled, remains available for review, and can be restored. Attendance records and generated small groups remain available.
For a recurring event, only that occurrence is cancelled; the other series dates remain active unless cancelled separately.
Restore an Event#
- Open Schedule.
- Select the Cancelled tab.
- Find the event and open its more-actions menu.
- Select Restore event.
- Review the Restore event? confirmation.
- Select Restore event.
Outcome#
An edited event immediately uses the saved details. Its list placement follows its status and end time: active events whose end has not passed appear under Upcoming, ended active events appear under Past, and cancelled events appear under Cancelled.
A restored event returns to active status. If its end time is already past, it belongs under Past rather than Upcoming.
Troubleshooting and Notes#
- If management actions are missing, confirm that you are an organization admin or an editor for the event's program.
- If changing Program is denied, you need edit access to both the original and destination programs.
- If edited times are rejected, ensure the end is later than the start and that the organization timezone is set.
- A cancelled event keeps saved groups for review but cannot regenerate groups until it is restored.
- Cancelling does not remove attendance or groups. Discard groups is a separate action and also leaves attendance intact.
