Purpose#
Create a new REKNOWN ministry workspace and the first organization administrator account.
Who Can Do It#
Anyone who is not currently signed in can start an organization. The person who completes signup becomes the organization admin.
Prerequisites#
- An organization name at least 2 characters long.
- Your first and last name.
- A valid email address.
- A password at least 8 characters long.
- No payment method is required to create the organization and begin its 14-day free trial. A supported payment method is required later to activate a paid subscription.
Steps#
- Open the REKNOWN home page.
- Open the signup page and select Start an org if the login form is displayed.
- Under Create your ministry workspace, enter the ministry's name in Organization name.
- Enter your name in First name and Last name.
- Enter your address in Email.
- Enter a password of at least 8 characters in Password.
- Select Create organization.
- Begin the organization's 14-day free trial and continue into the workspace. A paid subscription is not required during the active trial.
Fields#
- Organization name: The name shown in the REKNOWN workspace and organization switcher. It must contain at least 2 characters.
- First name: The first name on the initial administrator account. It cannot be blank.
- Last name: The last name on the initial administrator account. It cannot be blank.
- Email: The email used to log in. REKNOWN treats email addresses without regard to capitalization.
- Password: The password for the initial administrator account. It must contain at least 8 characters.
What Happens Afterward#
- REKNOWN creates the organization and an organization-admin membership for the account.
- REKNOWN signs the new administrator in automatically.
- REKNOWN provides 14 days of free trial access for the new organization.
- During the active trial, REKNOWN directs the administrator to Create your first program and allows normal workspace setup.
- Before the trial ends, an organization admin can choose a paid plan under Settings and Billing to avoid an interruption in access.
Troubleshooting and Important Notes#
- If Invalid signup details appears, confirm that every required field is complete, the email is valid, the organization name has at least 2 characters, and the password has at least 8 characters.
- If the email already belongs to a REKNOWN account and the password does not match that account, REKNOWN displays Email already exists. Log in before joining another organization. Log in with that account instead.
- Using an existing account's email and matching password creates another organization for that account. The new organization then appears under Switch organization.
- When the 14-day trial expires, the organization needs a paid subscription to continue using protected workspace features.
- Select Back to home to leave the signup page without creating an organization.
