Events and Check-In

Create Recurring Events

Generate a weekly series with one event on each selected weekday inside a date range.

Permissions#

  • Organization admins can generate recurring events for any active program.
  • Editors can generate them only for active programs they edit.
  • Volunteers cannot create recurring events.

Prerequisites#

  • Your organization must have an active 14-day trial or paid subscription.
  • At least one active program must be available to you.
  • An organization admin must set the organization Timezone in Organization Settings.
  • Decide the first and last calendar dates that should be searched for the chosen weekday.

Generate the Series#

  1. Open Schedule.
  2. Select Create event.
  3. Select Recurring so that it is active.
  4. Enter the Event name and choose a Program.
  5. Choose the Weekday.
  6. Optionally enter Location.
  7. Enter Starts on and Ends on.
  8. Enter Start time and End time.
  9. Optionally enter Description.
  10. Select Generate events.

Fields and Options#

FieldDetails
Event nameRequired; cannot be blank; 200 characters maximum. Every generated occurrence uses this name.
ProgramRequired; must be an active program you can edit. Every occurrence belongs to it.
WeekdayRequired; choose Sunday through Saturday.
LocationOptional; 200 characters maximum; copied to every occurrence.
Starts onRequired; beginning of the inclusive date range. It does not have to be the selected weekday.
Ends onRequired; end of the inclusive date range. It defaults to Starts on, cannot be earlier, and the range must include the selected weekday.
Start timeRequired; interpreted in the organization's timezone.
End timeRequired; must be later than Start time.
DescriptionOptional; 4,000 characters maximum; copied to every occurrence.

Recurrence and Timezone Behavior#

  • REKNOWN creates one occurrence for every selected Weekday from Starts on through Ends on, including matching boundary dates.
  • The series is weekly only. There are no daily, monthly, interval, or never-ending options in this form.
  • Each occurrence uses the entered local Start time and End time in the organization's timezone. Each date is converted separately, so the intended local clock time is retained across daylight-saving offset changes.
  • Recurring occurrences must start and end on the same generated date because End time must be later than Start time. This form does not generate overnight recurring events.
  • The full series is generated immediately. It does not add future dates beyond Ends on later.

Outcome#

REKNOWN reports the number of recurring events created. Each occurrence appears separately on Schedule with a recurring marker and is linked to the same series.

After creation, management actions apply to one occurrence at a time. Editing, cancelling, or restoring an occurrence does not update the other dates in the series.

Troubleshooting and Notes#

  • If Generate events is unavailable, confirm that an active program and organization timezone are configured.
  • If the date range is rejected, make Ends on the same as or later than Starts on and ensure the range contains the chosen Weekday.
  • If the time is rejected, choose an End time later than Start time.
  • Past dates are not separately blocked by the recurring-event API; verify the range before generating because the UI has no whole-series undo action.